Privacy Policy

1. Information We Collect

MedaFill collects personal information you voluntarily provide when using our services, including but not limited to: your name, phone number, email address, medical history details, age, gender, and appointment preferences. We may also collect device and usage information such as IP addresses, browser type, and pages visited for analytics and service improvement purposes.

2. How We Use Your Information

We use the information we collect to:

• Facilitate appointment bookings and doctor connections
• Communicate with you about your healthcare needs
• Send appointment confirmations and reminders
• Improve our platform and services
• Comply with legal and regulatory obligations
• Ensure the safety and security of our platform

3. Data Sharing with Third Parties

MedaFill does not sell or rent your personal information. We may share your information with:

• Doctors and Medical Professionals: To facilitate the appointment or consultation you have requested
• Service Providers: Third-party vendors who assist in operating our platform (hosting, analytics, messaging), under strict confidentiality agreements
• Legal Authorities: When required by law, court order, or governmental authority

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze usage patterns, and improve our services. You may control cookie settings through your browser. Disabling cookies may limit certain features of our platform.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of internet transmission or electronic storage is 100% secure. We encourage you to contact us immediately if you suspect any unauthorized use of your account or data.

6. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our policies. When your data is no longer needed, we securely delete or anonymize it.

7. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your personal data
• Object to or restrict our processing of your data
• Withdraw consent at any time (where processing is consent-based)

8. Children's Privacy

MedaFill does not knowingly collect personal information from children under the age of 13. If you believe we have inadvertently collected such information, please contact us immediately and we will take steps to delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of any significant changes by posting the new policy on this page with an updated effective date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: